GIV Healthcare brought modern design to IDD software. The unresolved frustrations — hours-tracking that DSPs flag in App Store reviews, forced re-logins mid-shift, gaps on Texas HHSC forms — are what we built Sereniq around. We don’t guess at this; we read the same reviews you do.
A mobile app for direct support is only as good as the parts the DSP touches every shift: clock-in, clock-out, the timesheet that shows up at the end of the pay period. When those break, everything else falls behind — notes, MAR, supervisor approvals.
Sereniq treats hours-tracking as a feature that has to work, not a feature that has to exist. Geofenced clock-in derived from the saved home coordinates, with no global bypass. A timesheet view (My Pay) the DSP can audit themselves. Reverse-geocoded punch addresses so the supervisor sees where the shift actually started and ended.
On top of that, the things GIV doesn’t pretend to do: HHSC-aligned Form 4119, 3092, and 6900 prints. AI note polish that auto-links to active IRP goals. A six-month look-back export as one filtered packet. Built for the Texas audit.
Texas HCS and HCBS Supervised Living providers using GIV Healthcare who are hitting the limits of its hours-tracking and Texas-specific form coverage.