Overview
A mobile app for direct support is only as good as the parts the DSP touches every shift: clock-in, clock-out, the timesheet that shows up at the end of the pay period. When those break, everything else falls behind: notes, MAR, supervisor approvals.
Sereniq treats hours-tracking as a feature that has to work, not a feature that has to exist. Geofenced clock-in derived from the saved home coordinates, with no global bypass. A timesheet view (My Pay) the DSP can audit themselves. Reverse-geocoded punch addresses so the supervisor sees where the shift actually started and ended.
On top of that, the things GIV’s public materials do not describe: HHSC-aligned Form 4119, Form 3092, and Form 8002 transportation-log prints. AI note polish with one-tap IRP goal alignment that staff confirm. A six-month look-back export as one filtered packet. Built for the Texas audit.
What you get
- Hours-tracking your DSPs can trust
- Geofenced clock-in with no global bypass
- AI note polish with IRP goal alignment, included
- Column-aligned HHSC Form 4119, Form 3092, and transportation logs
- Migration support off GIV Healthcare
- Single-vendor HIPAA BAA
What agencies ask before switching.
Is Sereniq a full GIV Healthcare replacement?
Sereniq is built to replace the daily operations, documentation, staff, homes, forms, audit packets, and supervisor workflows Texas HCS and HCBS providers use. The exact migration plan depends on what your agency uses in GIV today.
Why focus so much on hours tracking?
For DSPs, clock-in, clock-out, and pay visibility are the trust layer. If the shift record is wrong, notes, MAR follow-up, and payroll questions all become harder to defend.
Does Sereniq replace TMHP or HHAeXchange?
No. Sereniq sits beside TMHP, TexMedConnect, HHAeXchange, and aggregator workflows by keeping the source documentation cleaner before billing or audit follow-up.