GIV Healthcare brought modern design to IDD software. The unresolved frustrations (hours-tracking that DSPs flag in App Store reviews, and Texas HHSC form prints that GIV’s public materials do not describe) are what we built Sereniq around. We don’t guess at this; we read the same reviews you do.
A mobile app for direct support is only as good as the parts the DSP touches every shift: clock-in, clock-out, the timesheet that shows up at the end of the pay period. When those break, everything else falls behind: notes, MAR, supervisor approvals.
Sereniq treats hours-tracking as a feature that has to work, not a feature that has to exist. Geofenced clock-in derived from the saved home coordinates, with no global bypass. A timesheet view (My Pay) the DSP can audit themselves. Reverse-geocoded punch addresses so the supervisor sees where the shift actually started and ended.
On top of that, the things GIV’s public materials do not describe: HHSC-aligned Form 4119, Form 3092, and Form 8002 transportation-log prints. AI note polish with one-tap IRP goal alignment that staff confirm. A six-month look-back export as one filtered packet. Built for the Texas audit.
Texas HCS and HCBS Supervised Living providers using GIV Healthcare who are hitting the limits of its hours-tracking and want HHSC form prints that GIV’s public materials do not describe.
Sereniq is built to replace the daily operations, documentation, staff, homes, forms, audit packets, and supervisor workflows Texas HCS and HCBS providers use. The exact migration plan depends on what your agency uses in GIV today.
For DSPs, clock-in, clock-out, and pay visibility are the trust layer. If the shift record is wrong, notes, MAR follow-up, and payroll questions all become harder to defend.
No. Sereniq sits beside TMHP, TexMedConnect, HHAeXchange, and aggregator workflows by keeping the source documentation cleaner before billing or audit follow-up.
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