Sereniq is IDD EHR software and an operations platform for providers running HCS Residential Support, HCBS Supervised Living, and Host Home / Companion Care, Texas first. It connects mobile DSP documentation, MAR, incidents, staff credentials, homes, HHSC forms, and audit exports in one IDD software record.
Most EHR software is built around clinics. Texas IDD providers need something different: a residential record that follows the person across homes, shifts, staff, service plans, MAR cycles, transportation, incidents, and survey evidence. Sereniq starts from that operational reality.
The EHR record is built from daily work. DSPs document from a phone. Nurses review medication evidence. Supervisors approve or return notes. Administrators manage credentials, home assignments, fire drills, and survey-prep bundles. The record is not a filing cabinet at the end of the process. It is created while the service happens.
For Texas agencies, the EHR also has to speak HHSC. Sereniq renders Form 4119, Form 3092, Form 4122, Form 4719 fire drill, Form 3608, Form 3044, and the Form 8002 transportation log, while keeping TMHP, TexMedConnect, HHAeXchange, and EVV in their proper roles outside the provider record.
Texas IDD agency owners, executive directors, program managers, nurses, compliance teams, and billing teams evaluating IDD EHR software or replacing broad national I/DD systems.
Yes. Sereniq is an IDD EHR and operations system for IDD providers, Texas first. It manages individual records, notes, MAR, incidents, staff credentials, homes, forms, audit logs, and exports.
A generic EHR is usually clinic-centered. Sereniq is residential and program-centered: homes, DSP shifts, HHSC forms, IRP/PDP goals, MAR evidence, transportation, incidents, and survey packets.
No. Sereniq keeps the provider-side EHR and documentation record clean while TMHP, TexMedConnect, HHAeXchange, and Texas EVV remain the required external systems.
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