Sandata is best known as EVV infrastructure: the aggregator several states mandate for visit verification. It also sells agency management software for IDD providers. Those are two different decisions, and this page is honest about both: Sereniq can replace the agency software layer, and it deliberately sits beside, never replaces, whatever EVV system your state requires.
Start with what you cannot choose. If your state runs its EVV program on Sandata, your visits flow through Sandata no matter whose agency software you use. Sereniq is built for that reality: geofenced clock-in and shift records keep your provider-side evidence clean and consistent next to the state system, so when an EVV claim question comes, your documentation answers it.
The layer you do choose is the agency management system: where notes, med records, incidents, schedules, staff files, and audit binders live. That is Sereniq’s whole product. DSPs work from one native mobile app during the shift. Notes load plan goals and cannot file without the linkage an auditor checks. The eMAR tracks every administration state, refusals open incident follow-up automatically, and the binder exports any day. In Texas, forms print true to the HHSC layout; elsewhere, forms adapt to your state.
The honest comparison: infrastructure companies are strongest at infrastructure. Sandata’s aggregator role gives it unmatched reach in visit verification, and if you need EVV plumbing, that is its home turf. If what you are shopping for is the software your staff touch every shift and your surveyor reads every audit, Sereniq is the purpose-built choice, live in weeks, with migration included.
IDD providers evaluating Sandata's agency management software, or agencies in Sandata-EVV states choosing documentation software that works cleanly beside the mandated EVV system.
No. Where a state mandates Sandata (or any aggregator) for electronic visit verification, your visits flow through that system regardless of your agency software. Sereniq sits beside it, keeping provider-side records clean and consistent with what EVV captures.
The agency management and documentation layer: shift notes, eMAR, incident reporting, scheduling, clock-in and timesheets, staff credentials, client binders, and audit exports. That is the software your DSPs use every shift and your surveyor reviews every audit.
Yes. Migration planning is part of onboarding: clients, homes, staff, documents, and historical records come over before your agency depends on the new system.
