Buyer’s guide · Texas ISS · Updated October 2026

The best ISS software in Texas, 2026: seven platforms, compared.

A plain guide for licensed Individualized Skills and Socialization programs in Texas and the HCS providers that run their own. What each platform is, who it fits, and what to check in a demo. We make Sereniq, so we list it first and say why. Everything we say about other vendors comes from their own public materials.

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01 / How to choose

Eight things that decide whether it works on the program floor.

Score every vendor on the same eight points, then watch a staff member run Van in and Trip out on a phone.

  1. 01

    Attendance staff will actually run

    Who came, when the group went out, and when it came back. If the van arrival takes a form, staff go back to the paper sign-in sheet.

  2. 02

    On-site and off-site, separately

    ISS is billed by the hour and split by setting, and the ride to the community counts as off-site. Software built around a daily unit gets this wrong.

  3. 03

    The ratio, written by the trip

    Off-site ISS needs the staffing ratio and group size on every event. It should come from who went, not from memory on Friday.

  4. 04

    Form 8615, page for page

    A print on the state form’s layout with the time grid filled from attendance, and a due date the office can see on every log.

  5. 05

    Billing the agencies that place people

    A licensed ISS program bills the HCS agencies that place individuals with it. Look for a bill per agency, the logs behind it, and reminders until it is paid.

  6. 06

    Drills, incidents, and behavior records

    Form 4719 drills, an incident report the program nurse hears about, and a behavior record that reminds staff when a restraint needs an incident too.

  7. 07

    Partner agencies and the binder

    The service agreement, license number, case manager, and nurse for each agency, and a consent packet and face sheet for each person.

  8. 08

    The phone, for staff of every age

    Large names, one button per row, and a time you step instead of type. Floor staff should run the morning without coaching.

02 / At a glance

Seven platforms, one table.

A quick read on scope. Medicaid claims are a scope choice, not a score: a licensed ISS program bills the agencies that place people with it, and an HCS provider running its own ISS bills TMHP from its own system.

PlatformBuilt aroundISS attendanceForm 8615 printBills placing agenciesMedicaid claims
SereniqThe Texas ISS dayFour taps, on-site and off-siteYes, page for pageYes, PDF per agencyNo, sits beside TMHP
Statewise (formerly TaskMaster Pro)Multi-program MedicaidAttendance, per vendorNot publishedNot publishedYes
TherapBroad national I/DDDay program use in Texas, per vendorNot publishedNot publishedYes
SETWorksBroad disability servicesAttendance tracking, per vendorNot publishedNot publishedNot published
iCareManagerLong-term care incl. day programsAttendance logging, per vendorNot publishedNot publishedYes, 837 files
Foothold (AWARDS)Configurable human servicesProgram Attendance module, per vendorNot publishedNot publishedYes
GIV HealthcareTexas residential, scheduling-ledNot publishedNot publishedNot publishedNot published

Competitor details reflect each vendor’s own public materials as of October 2026. “Not published” means we could not confirm it from those materials.

03 / The platforms

What each one is, and who it fits.

One card per platform: what it is, who it fits, its strengths, and the questions worth asking in a demo.

01 · The Texas ISS day

Sereniq

Our pick for licensed ISS programs in Texas

An AI-native operations platform with an ISS workspace built for Texas Individualized Skills and Socialization programs: the four-tap day, Form 8615 service logs, and the monthly bill to each placing agency. A standalone ISS program gets an ISS-shaped account; an HCS provider adds ISS to the account that runs its homes.

ISS attendance
Four taps, on-site and off-site
Form 8615 print
Yes, page for page
Bills placing agencies
Yes, PDF per agency
Medicaid claims
No, sits beside TMHP
Fits best

Licensed ISS programs that serve people placed by several HCS agencies, and HCS or TxHmL providers that run their own ISS program and want attendance, the Form 8615, and the bill to come out of one record.

Strengths
  • Four-tap attendance (Van in, Trip out, Everyone back, Day done) on the web, a door tablet, and the phone; trips write the off-site ratio and group size onto every member.
  • Weekly service logs filled from the board, a due date and reminders on every row, printed on the HHSC Form 8615 layout page for page.
  • One bill per placing agency after the month ends: the statement with each person’s invoice as one PDF, plus a Form 8615 PDF per person, with a fix-before-sending list and payment reminders.
  • Fire, hurricane, and tornado drills with Form 4719 prints, incident reports the program nurse is told about, a Maladaptive Behavior Record, and a document binder per individual.
  • A phone app built for floor staff of every age: 17-point names, one button per row, and a stepped time picker; Day done and incident reports save offline and send later.
  • Ask Sereniq answers plain questions about attendance, trips, logs, bills, incidents, and staff from the record; it never changes anything, a person checks the answer before acting on it, and it is included for every agency.
  • Texas live today; built to adapt forms and terms to other states.

Sereniq does not submit Medicaid claims. An HCS provider that bills the state for its own individuals takes the hours report into its own billing system.

Worth checking in a demo
  • ?Watch a staff member run Van in and Trip out on a phone with no coaching.
  • ?Print a Form 8615 for a week with an off-site day and read the ratio line.
  • ?Open a placing agency’s bill and see what Needs a fix lists.
Book a demo ISS software for Texas
02 · Multi-program Medicaid

Statewise (formerly TaskMaster Pro)

The platform formed when Cubhub acquired TaskMaster Pro in 2025, with Texas HHSC forms built in and a day habilitation software page that covers attendance, service notes, ISP goals, authorization tracking, EVV when required, and Medicaid billing.

ISS attendance
Attendance, per vendor
Form 8615 print
Not published
Bills placing agencies
Not published
Medicaid claims
Yes
Fits best

Multi-program Texas providers that want claims billing inside the same platform as documentation, including longtime TaskMaster Pro agencies.

Strengths, as the vendor describes them
  • Attendance and service notes for day programs, per Statewise’s own materials.
  • ISS billing logs described as ready for claim submission.
  • Medicaid billing and authorization tracking in the same product.
Worth checking in a demo
  • ?Does the attendance screen split on-site from off-site, and does the ride count as off-site?
  • ?Does it print HHSC Form 8615 in the state’s layout, with the ratio on off-site rows?
  • ?Can it bill a placing HCS agency, not just TMHP, for a standalone ISS program?
Sereniq vs Statewise
03 · Broad national I/DD

Therap

The largest national I/DD platform. Therap’s Texas page lists day programs among the services Texas providers use it for, alongside HCS, TxHmL, CLASS, ICF/IID, and employment services.

ISS attendance
Day program use in Texas, per vendor
Form 8615 print
Not published
Bills placing agencies
Not published
Medicaid claims
Yes
Fits best

Large multi-state agencies that already run Therap for residential services and want day programs in the same system.

Strengths, as the vendor describes them
  • Broad module set: documentation, attendance, billing, and team communication, per Therap.
  • Used by Texas providers across HCS, TxHmL, and day programs, per Therap’s Texas page.
  • Deep configuration and reporting.
Worth checking in a demo
  • ?Which Texas ISS forms print in HHSC’s own layout?
  • ?How does a floor staffer check a group in and start a community trip from a phone?
  • ?How are bills to placing agencies produced for a standalone ISS program?
Sereniq vs Therap
04 · Broad disability services

SETWorks

A broad disability-services platform used across programs and states, with consumer attendance tracking and group activity records that agencies use for day services.

ISS attendance
Attendance tracking, per vendor
Form 8615 print
Not published
Bills placing agencies
Not published
Medicaid claims
Not published
Fits best

Agencies that want one configurable platform across supported employment, residential, and day services.

Strengths, as the vendor describes them
  • Attendance tracking and group activity records, per SETWorks’ customer forum and materials.
  • Service planning, scheduling, and billing in one system.
  • State-specific configuration.
Worth checking in a demo
  • ?Is Texas ISS a configured program with Form 8615, or a generic day service?
  • ?Can staff record a reason for a day out of the program at check-out?
  • ?How are off-site ratios and locations captured on each event?
Sereniq vs SETWorks
05 · Long-term care incl. day programs

iCareManager

A long-term-care platform with a day program module that combines person-centered planning, goal tracking, attendance logging, and Medicaid or HCBS billing with 837 claim files.

ISS attendance
Attendance logging, per vendor
Form 8615 print
Not published
Bills placing agencies
Not published
Medicaid claims
Yes, 837 files
Fits best

Organizations that run day programs beside assisted living or home health and want claims from the same vendor.

Strengths, as the vendor describes them
  • Day program module with attendance logging and goal tracking, per iCareManager.
  • Claims billing with 837P and 837I files.
  • One platform across many care settings and states.
Worth checking in a demo
  • ?Which Texas ISS forms print in HHSC’s layout?
  • ?Does the day program module split on-site and off-site hours and carry the staffing ratio?
  • ?How does a standalone ISS program bill the agencies that place people with it?
Sereniq vs iCareManager
06 · Configurable human services

Foothold Technology (AWARDS)

The AWARDS platform, part of Radicle Health, with a Program Attendance module and builder tools (FormBuilder, PlanBuilder, BillingBuilder) that agencies configure themselves.

ISS attendance
Program Attendance module, per vendor
Form 8615 print
Not published
Bills placing agencies
Not published
Medicaid claims
Yes
Fits best

Multi-service agencies that run behavioral health and IDD programs together and have staff to configure the system.

Strengths, as the vendor describes them
  • Program Attendance module, per Foothold’s help documentation.
  • Configurable forms, plans, and billing.
  • Coverage from behavioral health to day habilitation.
Worth checking in a demo
  • ?Who builds the Texas ISS forms and ratio rules, and how long does it take?
  • ?What does a floor staffer use on a phone for check-in and trips?
  • ?How are placing agencies billed from attendance?
Sereniq vs Foothold
07 · Texas residential, scheduling-led

GIV Healthcare

A Texas-focused IDD platform whose public materials center on scheduling, shift coverage, and residential documentation.

ISS attendance
Not published
Form 8615 print
Not published
Bills placing agencies
Not published
Medicaid claims
Not published
Fits best

Texas residential agencies that lead with staffing and scheduling.

Strengths, as the vendor describes them
  • Scheduling and open-shift broadcasting, per third-party reviews.
  • Texas HCS focus.
  • Residential documentation workflows.
Worth checking in a demo
  • ?Is there an ISS or day program module at all, and what does attendance look like?
  • ?Does it print HHSC Form 8615?
  • ?How are bills to placing agencies produced?
Sereniq vs GIV Healthcare
04 / Buyer questions

What ISS programs ask while comparing.

What is the best ISS software in Texas?

For a licensed ISS program, the best software is the one floor staff run all day without help and that produces the Form 8615 and the bill to each placing agency from the same record. Sereniq is built for exactly that shape. If you want Medicaid claims inside the same product, a broader platform such as Statewise or Therap may fit better, with the ISS checks above.

What should ISS software include?

Attendance that splits on-site from off-site, trips that record the staffing ratio and group size, a weekly service log that prints on HHSC Form 8615 with its due date, bills to placing agencies, Form 4719 drills and incident reports, a partner agency record, and a phone app floor staff can use.

Is day habilitation software the same as ISS software?

Not quite. Texas replaced day habilitation with ISS in 2023. Day habilitation was billed as a daily unit; ISS is hourly and split between on-site and off-site, with ratios by level of need and a new log on Form 8615. Software that still treats the day as one unit needs work to fit ISS.

Does Sereniq bill Medicaid for ISS?

No. Sereniq builds one bill per placing agency from the attendance board and your rates, with each person’s invoice and their Form 8615 weeks attached as PDFs. If your agency bills the state for its own individuals, the hours report gives you the totals for your billing system.

Can an HCS provider run ISS and its homes in one account?

Yes. ISS is added to an existing Sereniq residential account, and the individuals who live in your homes are enrolled in the program in one step. A standalone ISS program gets its own ISS-shaped account.

How much does ISS software cost?

It varies by vendor and by program size. Ask each vendor for a written quote scoped to your roster and the agencies you bill. Sereniq pricing is quoted after a demo.

ISS

ISS software for TexasHHSC Form 8615 ISS service logISS attendance

Compare

Sereniq comparison tableSereniq vs StatewiseBest IDD software 2026

Guides

Guide: What is ISS in Texas?HCS provider softwareSee every Sereniq feature

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Watch a staff member run Van in, Trip out, and Day done on a phone, then print the Form 8615 and open an agency's bill. We reply within one business day.

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