Sereniq helps Texas IDD providers manage the documentation and operations behind Medicaid waiver services: HCS, TxHmL, HCBS Supervised Living, and Host Home / Companion Care. It keeps service plans, DSP notes, MAR, incidents, transportation, staff credentials, HHSC forms, and audit packets tied to the same provider record.
Waiver management for a provider is not just eligibility or billing. Once services are authorized, the agency has to prove what happened every day: who provided the service, which plan or goal it supported, which form it belongs on, which supervisor approved it, and whether the record can survive a six-month look-back.
Sereniq is built for that provider-side record. HCS Residential Support notes, TxHmL documentation, HCBS Supervised Living Form 4119 workflows, Host Home Form 4122 workflows, Form 3092 MAR, transportation logs, Form 4719 fire drills, incident follow-up, staff credentials, and home assignments all connect through one system.
Sereniq does not replace TMHP, TexMedConnect, HHAeXchange, LIDDAs, or state eligibility systems. It keeps the documentation layer clean before those systems, billing follow-up, internal review, or HHSC survey questions require proof.
Texas HCS, TxHmL, HCBS Supervised Living, and Host Home providers searching for waiver management software, Medicaid waiver software, or a cleaner way to manage provider-side waiver documentation.
Yes. Sereniq manages the provider-side documentation and operations record for Texas IDD Medicaid waiver programs, including HCS, TxHmL, HCBS Supervised Living, and Host Home / Companion Care.
No. Sereniq sits beside those systems. TMHP and TexMedConnect remain claims rails, HHAeXchange remains part of EVV workflows, and Sereniq keeps the underlying provider documentation easier to review and defend.
The system keeps notes, plans, MAR events, incidents, transportation logs, staff credentials, forms, approvals, and audit history connected by client, home, staff member, program, and date range.