Sereniq is mobile-first because the IDD industry is mobile-first. Your team works in the kitchen, in the van, at the day program, not at a back-office desktop. The tools have to fit in a uniform pocket and survive a 12-hour shift.
Big targets, fast screens, and encrypted offline queueing when the kitchen Wi-Fi drops. iOS and Android.
No fat-finger fails. Every interactive element meets the floor.
Onboarding works for staff who don’t read English daily.
Short prompts, big buttons, and one-tap AI polish so a rough note becomes a clean narrative. Spanish UI available.
Notes, MAR, incidents, and transportation queue offline and sync when the phone is back online. Clock-in needs a connection so times are server-stamped.
A DSP literally cannot see other homes’ PHI when they’re not clocked in.
Tap-fast, biometric optional. No five-step onboarding.
Today, this week, claim an open slot. Atomic, with no double-booking.
One-tap AI polish where your agency has AI on. IRP linkage required for HCBS Supervised Living.
Real Form 3092 grid. Four cell states. A refusal alerts supervisors and nurses instantly.
Active IRP / PDP goals load into the note automatically.
Demographics, contacts, doctor, evacuation plan.
House fan-out so every staff sees what’s on the shift.
Type, severity, witnesses, follow-up. Auto-fan-out on critical.
IRP expiring, credential expiring, note returned. The things you used to forget.
This pay period’s hours and earnings, computed from approved shifts. No math.
Request, capture, reconcile. Per-home spend tracking.
Per-trip log captured during transport. HHSC-ready export.
Tell us about your agency and we reply within one business day.