Sereniq is provider-side HCBS software for Texas IDD agencies that need cleaner documentation across HCBS Supervised Living, Host Home / Companion Care, and HCS Residential Support. It connects mobile DSP notes, care plans, MAR, incidents, transportation, staff credentials, geofenced clock-in records, and HHSC look-back packets in one record.
Home and Community-Based Services are broad. Texas providers feel that breadth every week: services happen in homes, on shifts, in the community, during transportation, around medication windows, and inside staff follow-up. The software has to capture those details where the work happens, not months later when a reviewer asks for proof.
Sereniq focuses on the provider-side record behind HCBS operations. DSPs document from a phone. Supervisors approve or return weak notes. Nurses review MAR gaps, refusals, and controlled-med counts. Administrators manage staff credentials, home assignments, appointments, transportation, incidents, forms, and audit bundles from the same source record.
The boundary is deliberate. Sereniq does not replace TMHP, TexMedConnect, HHAeXchange, state EVV systems, LIDDAs, or eligibility platforms. It sits beside them as the documentation and operations layer for Texas IDD providers, so claims follow-up, service coordination, internal QA, and HHSC review start from a cleaner record.
Texas IDD providers, HCBS Supervised Living agencies, Host Home / Companion Care programs, and HCS Residential Support providers comparing HCBS software or home and community based services software against a Texas-first provider operations platform.
Yes. Sereniq supports provider-side HCBS documentation and operations for Texas IDD agencies, including HCBS Supervised Living, Host Home / Companion Care, and HCS Residential Support.
No. Sereniq sits beside EVV, TMHP, TexMedConnect, and HHAeXchange. It keeps the provider documentation, service evidence, staff records, approvals, and exports clean before those systems or billing follow-up require proof.
Broad HCBS platforms are generic across states. Sereniq is state-deep: Texas HHSC forms (Form 4119 and 4122 notes, Form 3092 MAR), incidents, HHSC look-back exports, and group-home operations are built in today, and the same engine adapts forms and terminology for other states.
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