Sereniq is HCS software built around the way Texas Residential Support providers actually work, and around the way HHSC actually audits. Mobile-first for DSPs, AI-native documentation, audit-ready for the six-month look-back.
HCS Residential Support is governed by HHSC handbook rules and surveyed against a documentation trail that has to hold up six months back. Most HCS software in this space was built for a different decade: for a back-office desktop, for paper-style data entry, for forms that print “close enough.”
Sereniq is built for the floor. A direct support professional documents from a phone, in plain language, against the active plan goals. Supervisors approve in one tap. When HHSC asks for six months of Service Delivery Logs, an MAR cycle, a transportation trail, incidents, staff files, or a home-specific packet, you print or export the filtered evidence in a few clicks.
The difference is operational depth. HCS provider software has to understand 24-hour homes, staff assignments, clock-in context, medication windows, controlled-med counts, Form 4119 daily Residential Support documentation, Form 3092 MAR, transportation logs, Form 4719 fire drills, incident follow-up, and the audit trail behind every approval.
We go state-deep, starting with Texas. Sereniq was born on HHSC forms for HCS Residential Support, HCBS Supervised Living, and HCBS Host Home, and adapts its forms and terminology to other states. Texas is the live state today, and that depth is the point.
Texas HCS Residential Support providers running 3-30 homes who are tired of paper, of TaskMaster Pro (now Statewise), or of software that wasn’t built for the HHSC handbook. If you’re preparing for a state auditor visit, this is the system to switch to.
Sereniq is built around Texas HCS Residential Support operations: DSP notes, Form 4119, MAR, incidents, transportation, staff credentials, homes, audit logs, and HHSC form exports in one system.
Sereniq is HCS software for Texas provider operations, not a clinic-first generic EHR. The workflow starts with homes, DSP shifts, service delivery logs, medication evidence, incidents, credentials, and six-month look-back packets.
Yes. Survey-prep bundles assemble individual rosters, Form 4119 notes, incidents, fire drills, staff credentials, IRP status, and a deficiencies list so admins can review the record before HHSC does. Form 3092 MAR and Form 8002 transportation logs print separately by individual and date range.
Yes. Sereniq does not replace TMHP, TexMedConnect, HHAeXchange, or your aggregator. It keeps the documentation behind those workflows organized, searchable, and ready to defend.
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