See Sereniq yourself.
Sereniq is the operations and EHR platform for IDD group-home providers. This tour follows one day at a Texas group home: a DSP clocks in, passes meds, and writes a note on her phone, a refused dose alerts the supervisor and nurse, and the office reviews the day and prints Form 4119. No form to fill in, no sales call.
Step 1 of 8Clock in
Lina clocks in at Maple Court
Lina, a direct support professional (DSP), opens Sereniq on her phone and taps Clock in. Sereniq checks that she is at the home, and the time comes from Sereniq, not from the phone’s clock.
Once she is on shift, her phone shows the individuals who live at Maple Court and no one else.
How clock-in worksThe morning med pass, charted as it happens
Lina charts each of B. Thomas’s 8:00 AM doses on the MAR as she gives them. He refuses his Metformin, so she marks it refused and writes what he said.
Every tap fills in the monthly Form 3092 grid, so nobody copies the MAR onto paper at the end of the month.
See the eMARThe refusal reaches the supervisor and nurse right away
The moment Lina saves the refusal, Sereniq sends a critical alert to the agency’s supervisors and nurses, linked to B. Thomas’s MAR.
Nobody has to remember to call. The supervisor and nurse open the MAR, read Lina’s note, and decide whether the follow-up needs an incident report.
How alerts workLina writes J. Alvarez’s note before she leaves
She types what happened in her own words, and AI polish tidies the wording without adding facts. Lina reads the result and fixes anything before she submits, because a person reviews AI output before it lands in the record.
Maple Court is an HCBS Supervised Living home, so the note links to one of J. Alvarez’s active IRP goals before it can be submitted.
See progress notesThe supervisor sees what needs attention first
The house supervisor opens Sereniq on the web. The dashboard puts the urgent items first: the morning’s refusal, notes waiting for review, recent incidents, and documents about to expire.
She approves Lina’s note or sends it back for edits. Directors get the same view across every home they run.
Try it: the screen below is a clickable sketch of the web app.
See every featureThe director asks the whole record a question
The director presses Cmd+J and asks, in plain English, what still needs attention at Maple Court. Ask Sereniq answers from the agency’s own records, and only for homes she can already see.
Ask Sereniq can also start work, like a survey-prep bundle, but nothing runs until a person confirms, and a person reviews AI output before it lands in the record.
See what the AI doesForm 4119 in 20 seconds, not 30 minutes
When the week closes, the supervisor prints Form 4119. Sereniq builds the service delivery log from the week’s approved notes, with each staff member’s initials under the right day.
HCS homes get the daily per-shift log and HCBS Supervised Living homes get the weekly one. Host Home providers print Form 4122 instead.
Form 4119 softwareNow see the same day on your own homes
That was one day at one home. In a 20-minute demo, we run it on your programs, the forms you print, and the number of homes you run.
Run host homes or an ISS day program? The demo covers those too.
Does the day look the same for HCS, HCBS, and Host Home?
Mostly, yes. The phone app, the MAR, the refusal alert, the review queue, and Ask Sereniq work the same in every program. What changes is the service delivery log, the care plan rule, and whether there is a shift to clock into, and Sereniq sets those from each individual’s program.
| Program | Service delivery log | Care plan rule | Clock-in | MAR |
|---|---|---|---|---|
| HCS Residential Support | Form 4119, daily per shift | PDP on file, with reminders before it expires | Geofenced at the home | Form 3092 |
| HCBS Supervised Living | Form 4119, weekly (Sunday to Saturday) | 90-day IRP; every note links to an active goal | Geofenced at the home | Form 3092 |
| Host Home / Companion Care | Form 4122, weekly | Plan documents kept on the individual record | No shifts, no clock-in | Form 3092, optional |
Run an ISS day program instead? Sereniq keeps the HHSC Form 8615 service log for Individualized Skills and Socialization; see ISS software for Texas. Program background from HHSC: Home and Community-based Services (HCS) and Form 4122.