Most IDD software added a chatbot last year. Sereniq was built around AI from day one — every screen, every form, every workflow knows it has an AI peer that can help.
Your DSP dictates: "client had eggs, walked to park, took meds." Sereniq returns a grammatical SL or RSS narrative in the voice your state auditor expects. Voice-to-text plus cleanup, one tap.
For HCBS notes, the AI takes the free-form narrative and maps it to the client’s IRP SL goals — picking the right goal IDs. The operator approves before submit. The form refuses to submit without linkage.
Pulls 90 days of notes, incidents, appointments, and IRP goals — drafts the agency quarterly. Admin edits, uploads. Hours of work become minutes.
⌘K opens a natural-language search across 36 read/write tools — clients, notes, MAR, credentials, shifts, bundles, audit events. Home-scope and tenant boundaries enforced inside every tool call.
36 tools across clients, staff, homes, meds, notes, MAR, appointments, transportation, incidents, shifts, credentials, grocery spend — and the actions to schedule, broadcast, bundle, and print.
All AI runs on Amazon Bedrock under our single-vendor BAA. No third-party AI ever sees your PHI.
Client text is wrapped in tagged blocks before reaching the model. Prompt injection from a note can’t mutate the report.
A runaway query can’t rack up a $5K AI bill. The cap bounds worst-case spend, per tenant, per day.
AI actions run inside the same guardrails as a human action. The model literally cannot read across agencies.