AI · in the BAA · in the audit log

AI-native, not AI-decorated.

Most IDD software added a chatbot last year. Sereniq was designed with AI in the workflow from day one: notes, plan alignment, quarterlies, and search. It is included for every agency, it runs inside our HIPAA-eligible cloud boundary, and a human reviews every AI action before it lands in the record.

What the AI does today

Four jobs, done right.

01

Polish a note

Your DSP types: "individual had eggs, walked to park, took meds." Sereniq returns a grammatical SL or RSS narrative in the tone your state auditor expects. One tap.

02

Align to IRP goals

For HCBS Supervised Living notes, one tap takes the free-form narrative and suggests links to the individual’s active IRP goals. Staff confirm before submit. The form refuses to submit without linkage.

03

Draft a quarterly

Pulls the quarter’s notes and the individual’s active plan goals, then drafts each section of the individual quarterly. Admin edits and finalizes. Hours of work become minutes.

04

Search across the whole agency

Search in plain English across individuals, notes, MAR, credentials, shifts, bundles, and audit events. Home-scope and tenant boundaries stay enforced on every result.

Ask Sereniq (Cmd-J)

Ask in English. Get the answer.

Nearly 50 tools across individuals, staff, homes, meds, notes, MAR, appointments, transportation, incidents, shifts, credentials, compliance gaps, and grocery spend, plus the actions to schedule, broadcast, bundle, and print.

Pick a question to see the kind of answer you get.

Ask SereniqCmd J
Who has an IRP expiring in the next 30 days?

Three individuals have an IRP expiring in the next 30 days.

J. AlvarezMaple houseOct 4
S. KimMaple houseOct 11
R. PatelOak houseOct 19
A person reviews AI output before it lands in the record.
Safety

AI that can’t hurt you.

Inside our HIPAA program

AI features run under Sereniq’s security controls, with PHI protected by the same privacy commitments as the rest of the product. Read how we handle PHI.

Bounded source text

Text about an individual is handled as source material for a specific task. A note cannot rewrite the rules of a report.

Usage controls

Agency-level controls keep AI use predictable and reviewable.

Tenant + home-scope on every result

AI search follows the same access rules as a human user. It cannot read across agencies or unassigned homes.

See the AI on your own notes.

Included for every agency, reviewed by a person every time. We reply within one business day.

Have a quick question first? Ask it here