Most IDD software added a chatbot last year. Sereniq was designed with AI in the workflow from day one: notes, plan alignment, quarterlies, and search. It is included for every agency, it runs inside our HIPAA-eligible cloud boundary, and a human reviews every AI action before it lands in the record.
Your DSP types: "individual had eggs, walked to park, took meds." Sereniq returns a grammatical SL or RSS narrative in the tone your state auditor expects. One tap.
For HCBS Supervised Living notes, one tap takes the free-form narrative and suggests links to the individual’s active IRP goals. Staff confirm before submit. The form refuses to submit without linkage.
Pulls the quarter’s notes and the individual’s active plan goals, then drafts each section of the individual quarterly. Admin edits and finalizes. Hours of work become minutes.
Search in plain English across individuals, notes, MAR, credentials, shifts, bundles, and audit events. Home-scope and tenant boundaries stay enforced on every result.
Nearly 50 tools across individuals, staff, homes, meds, notes, MAR, appointments, transportation, incidents, shifts, credentials, compliance gaps, and grocery spend, plus the actions to schedule, broadcast, bundle, and print.
AI features run under Sereniq’s security controls, with PHI protected by the same privacy commitments as the rest of the product.
Text about an individual is handled as source material for a specific task. A note cannot rewrite the rules of a report.
Agency-level controls keep AI use predictable and reviewable.
AI search follows the same access rules as a human user. It cannot read across agencies or unassigned homes.
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