Form 3608 IPC software for Texas HCS providers.

Sereniq keeps the HCS Individual Plan of Care inside the individual's record: build the IPC from the person-directed plan, capture services and units, collect e-signatures in person or by emailed link, print Form 3608, and revise it without losing the version the state auditor already saw. The IPC is still entered in the TMHP LTC Online Portal; Sereniq is the provider-side record behind it.

Quick answerUpdated · Sereniq team

How do Texas HCS providers manage the Form 3608 IPC?

Sereniq keeps the HCS Individual Plan of Care (Form 3608) on the individual's record. Staff build the IPC from the person-directed plan, capture services and units, finish it, and collect e-signatures: the provider with a saved signature, the individual or LAR in person on a device, and the service coordinator or LAR by an emailed link. The IPC is still entered in the TMHP LTC Online Portal by your team.

Overview

Form 3608 is where the person-directed plan becomes authorized HCS services: IPC type, begin and end dates, HCS and CFC services with units, non-HCS services, backup plan and staffing questions, rights certifications, and a signature block for the provider, the individual or LAR, the service coordinator, and HHSC. Most agencies build it in a PDF, email it around for signatures, and lose the prior version the moment a revision is needed.

Sereniq treats the IPC as a record with a lifecycle. It is built on the individual, edited section by section, finished, and then signed. A change to this year’s plan replaces that year’s IPC; next year’s IPC sits beside this year’s until this year’s ends, and earlier years stay under Past years with their dates. When every service keeps last year’s units, Same as last year copies the IPC, moves the dates a year, and sends it straight to signatures.

HHSC forms on this page. Sereniq prints each one from the individual's record. Open a form to see how it works.

Because the IPC lives next to the PDP goals, the daily Form 4119 notes, the MAR, and the Individual Binder, the services on Form 3608 have documentation behind them. When a surveyor asks how a service on the IPC was delivered, the answer is a date-range export, not a search through the file cabinet.

The IPC is one of four HCS planning documents that repeat the same facts, and Sereniq puts all four on one Plan of care tab: the ID/RC, the PDP, the IPC, and the Implementation Plans. Sereniq reads the uploaded PDP (Form 8665) once, a program manager confirms the rows, and the plan of care walk builds the IPC and one Form 2125 Implementation Plan per service. Units never come from the PDP. A packet check then names every mismatch between the four as advice, never a block.

How are signatures collected on the Form 3608 IPC?

In Sereniq, the provider representative signs the IPC with a saved signature. The individual or LAR signs in person on the staff member’s device, and the service coordinator can sign in person or from an emailed link. A LAR can also sign from an emailed link. HHSC’s own line stays blank for the state. A signed paper copy can still be attached instead.

A signing link is sent by a staff member, never automatically, and only to the service coordinator’s or the LAR’s email on the individual’s record. It works once and expires after 72 hours. If someone changes a signing email, the agency’s admins are told, and naming a new LAR or service coordinator ends the old person’s open links. The print adds a Signature record page that shows who signed, how, and when.

Signature lines on the Form 3608 IPC in Sereniq.
Signature lineWho signs, and how
Program provider representativeA staff member, with their saved Sereniq signature (required)
Person or LARThe individual or the LAR in person on a device, or the LAR from an emailed link (required)
Service coordinatorIn person, or from an emailed link (optional line)
HHSCLeft blank for the state

How does Sereniq build next year’s IPC?

Sereniq walks the team through next year’s plan in four steps, starting 90 days before the IPC ends: the ID/RC, the PDP, building the IPC and the Implementation Plans, then checking and signing. The same walk handles a first plan of care and a change to this year’s plan from an updated PDP.

The plan of care walk in Sereniq.
StepWhat happens
1. ID/RCRenew the Form 8578, same as last year or copied for review
2. PDPUpload the new PDP; AI reads it once and a person confirms each row
3. Build the IPC and the IPsOne IPC plus a choice per Implementation Plan: same as last year, change, new, or none
4. Check and signThe packet check lists mismatches, then Get signatures gathers the year’s IPC and IP signatures

What you get

  • Form 3608 editor with IPC type and begin, end, and effective dates
  • HCS, CFC, and non-HCS service sections with units, plus backup plan and staffing questions
  • E-signatures: the provider with a saved signature, the individual or LAR in person, the service coordinator or LAR by emailed link
  • A change replaces this year’s IPC; earlier years stay on the record under Past years
  • Same as last year renewal when every service keeps last year’s units
  • A four-step plan of care walk that builds the IPC and one Form 2125 Implementation Plan per service
  • Packet check names mismatches between the IPC, the Implementation Plans, the ID/RC, and the PDP
  • Form 3608 print with a Signature record page, included in the Individual Binder audit packet
Provider questions

What agencies ask before switching.

Does Sereniq print Form 3608?

Yes. Sereniq prints the Individual Plan of Care as a one-to-one copy of Form 3608 from the IPC record, with each e-signature on its line and a Signature record page after it. The print can be included in the Individual Binder packet for HHSC look-backs.

Does Sereniq submit the IPC to TMHP?

No. The IPC is still entered in the TMHP Long-Term Care Online Portal by your team. Sereniq does not integrate with TMHP and does not submit IPCs or claims; it is the provider-side record and print behind the submission.

What happens when an IPC is revised or renewed?

A change to this year’s plan replaces that year’s IPC, and the earlier version stays on the record with its dates. A renewal does not replace this year’s IPC; next year’s plan waits beside it until this year’s ends, and past years stay under Past years.

How does the IPC connect to daily documentation?

The IPC sits on the same individual record as the PDP goals, Form 4119 service notes, MAR, and incidents. DSPs link goals when they write notes, and administrators export by date range when a service on the IPC needs evidence.

Can Sereniq build the IPC from the PDP?

Yes. Upload the LIDDA’s PDP once. Sereniq reads it, shows the services and contacts it found, and a program manager accepts or edits each row. Step 3 of the plan of care walk then builds the IPC and an Implementation Plan per service. Units are never taken from the PDP, and a person finishes every form.

Can the service coordinator sign the IPC without coming to the office?

Yes. A staff member can email the service coordinator a signing link for the IPC. It goes only to the service coordinator’s email on the individual’s record, works once, and expires after 72 hours.

Free checklist

What HHSC reviews in an HCS survey, on one page.

Individual records, meds, incidents, staff files, and the home itself, with the official source for every section. Sent to your inbox.

See a Form 3608 IPC built from the PDP and signed.

Build the IPC, sign it on screen or by emailed link, and print it without losing earlier years. We reply within one business day.

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