Sereniq is operations and EHR software for Texas IDD providers running HCS Residential Support, HCBS Supervised Living, Host Home / Companion Care, and TxHmL-adjacent workflows. It is mobile-first for DSPs, audit-ready for administrators, and built around the Texas forms your surveyors recognize.
Texas IDD providers do not operate like generic home care agencies. Your team is managing homes, DSP shifts, MARs, incidents, transportation, service plans, staff credentials, rights packets, fire drills, groceries, appointments, and HHSC documentation requests at the same time.
Sereniq brings those workflows into one Texas-focused platform. DSPs document on a phone, supervisors approve exceptions, nurses review MAR gaps, administrators track credentials, and owners can pull the evidence trail when HHSC, billing, or an internal review asks what happened.
The strategy is narrow on purpose. Sereniq is not trying to serve every state and every Medicaid program. We focus on Texas IDD operations and the forms, look-backs, programs, and staff realities that come with them.
Texas IDD agency owners, executive directors, program managers, compliance leads, nurses, and billing teams who need one system their homes can actually use.
Sereniq is built for HCS Residential Support, HCBS Supervised Living, Host Home / Companion Care, and TxHmL-adjacent IDD operations in Texas.
No. Sereniq is intentionally Texas-specific. The product, pages, forms, and workflows center on HHSC expectations, Texas waiver operations, and the way group-home providers actually work.
National platforms usually win on breadth. Sereniq wins on Texas depth: mobile DSP documentation, HHSC form prints, six-month look-back exports, and workflows shaped around Texas programs.