Brittco went deep on one state and it shows: OhioISP support, Ohio County Board integration, DODD-aligned billing, and 260+ Ohio providers. Sereniq respects that playbook because it is ours too, state-deep beats state-generic. The difference is where the depth lives and what the DSP holds in their hand during the shift.
If your agency operates entirely inside Ohio’s County Board ecosystem and DODD billing is your daily reality, Brittco’s integrations are a real moat, and an honest comparison says so. Sereniq does not integrate with Ohio County Boards today, and our depth is deepest in Texas, where HHSC forms print true to the state layout. What Sereniq brings is the other axis: a residential documentation experience built native-mobile-first, and a platform designed to adapt state by state instead of stopping at one border.
For the people doing the work, Sereniq is one native app: notes with the person’s plan goals attached, an eMAR with early, on-time, late, and missed states, refusals that open incident follow-up automatically, geofenced clock-in, all offline-tolerant for real houses. Supervisors approve or return work in the same record. The audit binder, whichever surveyor asks for it, is an export rather than a weekend.
Who actually switches: agencies running homes in more than one state who want one system across them, and agencies whose priority is the direct-support experience rather than county-system integration. If that is you, Sereniq configures to a new state in days, adapts its forms and terminology to that state’s rules, and never stamps another state’s branding on your documents.
IDD providers comparing Brittco against a state-deep, mobile-first documentation platform: multi-state operators, agencies expanding beyond Ohio, and teams prioritizing the DSP experience. Texas is live today; other states configure in days.
Not today, and we will not pretend otherwise. Brittco’s County Board integration is real. Sereniq’s platform adapts forms and terminology per state; if your state prescribes specific forms, we build them as part of bringing that state live.
Two honest reasons: you operate (or plan to operate) homes in more than one state and want one system, or the daily priority is a faster, simpler mobile documentation experience for DSPs. If neither applies, a deeply integrated in-state incumbent may fit better.
No. Sereniq keeps documentation complete and billing-ready and stays out of the claims pipeline. In most states, IDD claims flow through state-owned systems, and we would rather be honest about that than sell a button that does not work.
