MAR refusals turn into incidents. Automatically.
Mobile-first capture: type, severity, witnesses, immediate action, follow-up. Critical incidents auto-fan-out to admin, supervisor, and nurse the second the form is submitted.
The Form 4719 facsimile prints as the state expects. The internal print captures every field your supervisor or QIDP needs for follow-up. Both go in the survey-prep bundle.
The integration that operators love: a MAR refusal silently opens an Incident draft. Your nurse opens it, completes it, signs it. The escalation that used to depend on a DSP remembering now happens by default.
Close-out is a supervisor-signed workflow — every state change written to the audit log with timestamp and user.