Scheduled mode. Open mode. Even mixed inside one agency.
Sereniq supports two shift modes per home: Scheduled (admin pre-assigns) and Open (any home-assigned DSP claims the slot on clock-in). Mix them inside one agency. Most IDD scheduling tools assume pre-assigned shifts only.
| Staff | Shift | Clocked | Status |
|---|---|---|---|
| M. Okafor | Mon 3p-11p | 2:58p-11:04p | Approved |
| T. Brooks | Mon 11p-7a | 10:55p-7:02a | Approved |
| L. Garcia | Tue 7a-3p | 7:01a- | On shift |
| K. Adams | Tue 3p-11p | Not started | Scheduled |
| Open | Thu 11p-7a | Uncovered |
The open-shift claim is atomic: no double-booking even with ten DSPs hitting "clock in" at once. The race condition is solved at the database, not via "first one wins, second one gets an error."
Manual time entries cover off-system shifts (training, sick, on-call) with reason capture so payroll has the why, not just the when. Pay-period bundles export timesheets by staff, shifts, manual entries, missing punches, overtime flags, and a home rollup as one zipped export.
Geofence radius is set per home (150 m by default). Once a home is geocoded, staff must be on site to clock in, and the punch address is stamped on the shift.
| Tool | How it works there | How Sereniq does it |
|---|---|---|
| TaskMaster Pro (now Statewise) | Public materials describe pre-assigned scheduling; an open-shift claim mode is not described. | Per-home shift mode: Scheduled or Open |
| GIV Healthcare | Hours-tracking complaints persist in public App Store reviews. | Manual time entries with reason capture |
Yes. Sereniq includes Timesheets + Shifts as part of its daily operations workflow for Texas HCS Residential Support, HCBS Supervised Living, and Host Home / Companion Care providers. Sereniq supports two shift modes per home: Scheduled (admin pre-assigns) and Open (any home-assigned DSP claims the slot on clock-in). Mix them inside one agency. Most IDD scheduling tools assume pre-assigned shifts only.
The workflow keeps evidence close to the original shift, individual, home, staff member, and approval trail. The pieces that matter most are: Per-home shift mode: Scheduled or Open; Atomic open-shift claim: no double-booking; Manual time entries with reason capture.
Sereniq is built around Texas IDD operations instead of a generic form builder. TaskMaster Pro (now Statewise): Public materials describe pre-assigned scheduling; an open-shift claim mode is not described.
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