Scheduled mode. Open mode. Even mixed inside one agency.
Sereniq supports two shift modes per home: Scheduled (admin pre-assigns) and Open (any home-assigned DSP claims the slot on clock-in). Mix them inside one agency. TaskMaster Pro (now Statewise) can’t.
The open-shift claim is atomic: no double-booking even with ten DSPs hitting "clock in" at once. The race condition is solved at the database, not via "first one wins, second one gets an error."
Manual time entries cover off-system shifts (training, sick, on-call) with reason capture so payroll has the why, not just the when. Pay-period bundles export timesheets by staff, manual entries, and a summary as one CSV.
Geofence is per-home toggleable. If a home’s rules say no GPS, no GPS. Privacy is a choice, not a corporate mandate.
For Texas IDD agencies, Timesheets + Shifts is not an isolated screen. It touches the client record, staff permissions, home assignments, supervisor review, and the evidence packet you may need during an HHSC look-back. Sereniq keeps those pieces in one workflow so the record reads cleanly months after the shift is over.
The page is tuned for shifts · timesheets · open-shift claim. In practice, that means the product has to work for the DSP on a phone, the supervisor approving work, the nurse or program lead checking exceptions, and the administrator who needs a defensible export without rebuilding the story from paper binders.
The core controls are specific: Per-home shift mode: Scheduled or Open, Atomic open-shift claim: no double-booking, Manual time entries with reason capture. Those details are what turn daily documentation into evidence that can support HCS Residential Support, TxHmL documentation workflows, HCBS Supervised Living, and Host Home / Companion Care operations.
Yes. Sereniq includes Timesheets + Shifts as part of its daily operations workflow for Texas HCS, TxHmL, HCBS Supervised Living, and Host Home providers. Sereniq supports two shift modes per home: Scheduled (admin pre-assigns) and Open (any home-assigned DSP claims the slot on clock-in). Mix them inside one agency. TaskMaster Pro (now Statewise) can’t.
The workflow keeps evidence close to the original shift, client, home, staff member, and approval trail. The pieces that matter most are: Per-home shift mode: Scheduled or Open; Atomic open-shift claim: no double-booking; Manual time entries with reason capture.
Sereniq is built around Texas IDD operations instead of a generic form builder. TaskMaster Pro (now Statewise): Pre-assigned shifts only. No open mode. No mixing.