CPR expiring in 14 days? You get told. So does the DSP.
Ten roles: admin, supervisor, case_manager, program_manager, house_manager, DSP, nurse_lpn, nurse_rn, host_home_provider, auditor. Each with the access pattern HHSC expects.
Credential tracking covers CPR, First Aid, Med Admin, Abuse/Neglect, CNA, with auto-notification at 60, 30, and 0 days. No more discovering at a survey that someone’s First Aid lapsed three months ago.
HR documents upload separately from client documents: the two never cross. Trainings record completions with their own expiry schedule.
Home assignments drive what each staff sees: home-scoped roles can only see assigned homes’ clients, notes, and MAR. The system literally cannot show a DSP a client they aren’t assigned to.
For Texas IDD agencies, Staff · HR · Credentials is not an isolated screen. It touches the client record, staff permissions, home assignments, supervisor review, and the evidence packet you may need during an HHSC look-back. Sereniq keeps those pieces in one workflow so the record reads cleanly months after the shift is over.
The page is tuned for hr · credentials · trainings. In practice, that means the product has to work for the DSP on a phone, the supervisor approving work, the nurse or program lead checking exceptions, and the administrator who needs a defensible export without rebuilding the story from paper binders.
The core controls are specific: 10 roles with HHSC-appropriate access patterns, Credential expiry tracking at 60 / 30 / 0 days, Auto-notifications to staff + admin. Those details are what turn daily documentation into evidence that can support HCS Residential Support, TxHmL documentation workflows, HCBS Supervised Living, and Host Home / Companion Care operations.
Yes. Sereniq includes Staff · HR · Credentials as part of its daily operations workflow for Texas HCS, TxHmL, HCBS Supervised Living, and Host Home providers. Ten roles: admin, supervisor, case_manager, program_manager, house_manager, DSP, nurse_lpn, nurse_rn, host_home_provider, auditor. Each with the access pattern HHSC expects.
The workflow keeps evidence close to the original shift, client, home, staff member, and approval trail. The pieces that matter most are: 10 roles with HHSC-appropriate access patterns; Credential expiry tracking at 60 / 30 / 0 days; Auto-notifications to staff + admin.
Sereniq is built around Texas IDD operations instead of a generic form builder. TaskMaster Pro (now Statewise): HR module exists; credential auto-notifications are weak.