CPR expiring in 14 days? You get told. So does the DSP.
Ten roles — admin, supervisor, case_manager, program_manager, house_manager, DSP, nurse_lpn, nurse_rn, host_home_provider, auditor. Each with the access pattern HHSC expects.
Credential tracking covers CPR, First Aid, Med Admin, Abuse/Neglect, CNA — with auto-notification at 60, 30, and 0 days. No more discovering at a survey that someone’s First Aid lapsed three months ago.
HR documents upload separately from client documents — the two never cross. Trainings record completions with their own expiry schedule.
Home assignments drive what each staff sees: home-scoped roles can only see assigned homes’ clients, notes, and MAR. The system literally cannot show a DSP a client they aren’t assigned to.