Sereniq helps Texas TxHmL and IDD providers keep service notes, MARs, incidents, credentials, and audit packets organized around HHSC expectations. HHAeXchange and TMHP stay where they belong; Sereniq keeps the documentation trail clean before billing and audit questions start.
Texas Home Living providers do not need a generic EHR with a Texas label on it. TxHmL agencies need documentation that follows HHSC waiver expectations, staff records that prove credentials were current, and service evidence that can be found quickly when billing, EVV, or survey questions come back.
Sereniq is built for Texas IDD operations first. Direct support professionals document from a phone, supervisors review exceptions, and administrators can pull notes, MAR history, incidents, staff credentials, and binder packets by person, home, staff member, and date range.
For TxHmL providers, the point is not to replace every state-mandated system. EVV still runs through the required rails, and TMHP still handles claims submission. Sereniq sits beside those systems as the documentation and operations record your team can actually use every shift.
Texas TxHmL providers, HCS agencies with TxHmL lines of business, and IDD operators who need cleaner documentation before claims, audits, and recoupment reviews.
No. TMHP and TexMedConnect remain the claims submission systems. Sereniq helps your team keep the documentation, staff records, service evidence, and exports organized so billing follow-up is based on clean records.
No. HHAeXchange is part of the state EVV ecosystem. Sereniq sits beside EVV as the IDD documentation and operations record for notes, MARs, incidents, credentials, audit packets, and supervisor review.
No. Sereniq is Texas-focused across HCS Residential Support, HCBS Supervised Living, Host Home / Companion Care, and TxHmL-adjacent documentation workflows where IDD providers need audit-ready records.