One bill per placing agency, built from the board, sent as a PDF.
Each placing agency’s bill walks on its own. Sereniq builds it from the attendance board and your rates, lists what to fix before it can go out, and emails it as PDFs: the statement with each person’s invoice, and a Form 8615 file for each person. Sereniq does not submit Medicaid claims.
| Placing agency | People | Hours | Status |
|---|---|---|---|
| Willow HCS | 12 | 1,214 | Ready to send |
| Cedar Lane Services | 7 | 688 | Needs a fix |
| Maple Court | 5 | 502 | Sent |
| Bay Area Supports | 4 | 396 | Paid |
Rates live in one place. The program rate card sets on-site and off-site rates by level of need, and a partner agency only has rates of its own when someone ticks that it does. Fees are their own lines: lunch, mailing, late pick-up, mileage, wait time, and other, and the lunch fee fills in the days the person attended for the office to check.
Once the month ends, each agency’s row says where its bill stands. Needs a fix names each reason with a link to where you fix it: a past day someone never checked out, an attended day with no Form 8615 activity, an agency with hours and no rates. Ready to send means one click emails the bill on the program’s behalf with the PDFs attached: the invoice (the statement, then each person’s invoice) and a Form 8615 file for each person, named by initials only, and replies reach the program’s office. Each day is capped at six billable hours, on-site plus off-site; earlier blocks bill first and a trimmed day is flagged. A wrong bill is taken back with a reason, fixed, and sent again under the same number, marked Revised.
Getting paid is part of the bill. Your how-to-pay text and payment terms print on every statement with a due date, and payment reminders go out by email until the bill is marked Paid, weekdays only, on a schedule you set, with a switch per agency. If your agency serves its own individuals, the hours report (screen, print, and CSV, with level of need) gives you the totals. Ask Sereniq can tell you which bills are ready, sent, or still owed. Medicaid claims stay in TMHP; Sereniq does not submit them.
| Tool | How it works there | How Sereniq does it |
|---|---|---|
| Spreadsheets | The month is totaled by hand per agency. One missing checkout, and the hours are wrong for everyone. | Needs a fix, Ready to send, Sent, Paid, with each reason linked to where you fix it |
| Claims-first platforms | Built to bill Medicaid. A licensed ISS program bills the agencies that place people with it, not TMHP. | Ask Sereniq answers where each agency’s bill stands |
| Statewise (formerly TaskMaster Pro) | Public materials describe ISS billing logs for claim submission; statements to placing agencies are not described. | One bill per placing agency: statement, each person’s invoice, and their Form 8615 weeks, as PDFs |
Yes. Sereniq includes ISS Billing as part of its iss day programs workflow for Texas ISS (Individualized Skills and Socialization) day programs, standalone or added to an HCS provider’s account. Each placing agency’s bill walks on its own. Sereniq builds it from the attendance board and your rates, lists what to fix before it can go out, and emails it as PDFs: the statement with each person’s invoice, and a Form 8615 file for each person. Sereniq does not submit Medicaid claims.
The workflow keeps evidence close to the original shift, individual, home, staff member, and approval trail. The pieces that matter most are: Program rates by level of need, on-site and off-site, with per-agency rates when an agency has its own; Fees for lunch, mailing, late pick-up, mileage, and wait time; lunch fills from attended days; One bill per placing agency: statement, each person’s invoice, and their Form 8615 weeks, as PDFs.
Sereniq is built around Texas IDD operations instead of a generic form builder. Spreadsheets: The month is totaled by hand per agency. One missing checkout, and the hours are wrong for everyone.
A walkthrough built around your programs. We reply within one business day.
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